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Customer Service

By phone:

Monday to Friday, 8 a.m. to 5 p.m.

Toll free: 1 888 TÉLÉBEC (835-3232)

In writing:

Customer Service
625, avenue Godefroy
Ville de Bécancour
G9H 1S3
Customer Service
555, avenue Centrale
Val-d’Or (Québec)
J9P 1P6

By Email:

Write us by filling out this email form or directly at and make sure you provide your full name and address, name of your company, and your phone number.

We will contact you within the next 48 working hours.

Business Solutions Authorized Dealers:

For specialized advices, consult one of our Business Solutions Authorized Dealers today.

Repair Service and Technical Support

1-888-835-3232 (option 2)

Dial 611

Cable Locating Service:


Please call before you dig, since you could cut buried cable and interrupt telephone service for yourself and others. This call may be your lifetime in the event of an emergency.

Please <>call Info-Excavation, preferably 72 hours in advance. We will be notified and will locate any cables in the area, at no charge.

Info Excavation



(no charge)